What are the community rebates?
water rebates will help to reduce the cost of living for those that can least
afford it by helping vulnerable and hardship customers install efficient showerheads,
dual flush toilets and other eligible water saving products.
delivers water saving audits and rebates on products aimed at reducing water
lost through leaks and old appliances.
program will also target local communities in need, helping those who live in
flood prone areas and areas that are not connected to a sewerage system.
Who's eligible and how do I apply?
are available to customers experiencing hardship and vulnerable customers.
Hardship customers have no capacity to pay their water bill. Vulnerable
customers are those who are possibly unable to pay, or may have missed paying
bills, and are working with their water corporation on a payment plan.
water retailers are responsible for working with customers during the year-long
program and making rebates available to customers who need it most. Eligible
customers will be contacted by their local water retailer in the next few
How do the rebates work?
retailers will contact eligible customers to identify which water saving
products or services best suits their needs and work with them to change
products, or undertake water audits or fix leaks as required.
What products are included in the
Eligible customers can use the rebates on items such as:
- Rainwater tanks connected to laundry, toilet or both
- Water audit
- Toilet replacement
- Fixing leaks
- Hot water services – often old, leaking and using large amounts of water and energy.
What's the maximum rebate available on
a product or appliance?
- Tanks - up to $1500
- Water conservation audit - up to $100
- Showerhead replacement - up to $100
- Repair or replacement of toilet suite - up to $350
- Leaking tap - up $200
- Leak detection up to $300
- Leak repair - up to $500
- Hot water service adjustment up to $200
- Water and energy efficient washing machine (5 star water, 4 star energy) up to $250.
When do I need to buy the product and
apply for the rebate by?
corporation will organise where and when rebates will be provided.
Can I still claim rebates under the
previous Living Victoria Rebate program?
Victoria program finished on 30 June
Can I get a community rebate, if I've
already received a rebate under the Living Victoria Water Rebate program?
Yes you may be eligible for a rebate even if you have previously benefited from the previous rebate program.. You can discuss this with your water corporation.
If you have already had a rebate for a rainwater tank you will not be eligible for another rainwater tank rebate. However, you may be able to get one of the other products offered by your water corporation who will work with you if you are an eligible customer.